FedEx 3, Pez 0

[pez]

[MONDAY]

FedEx tracking system: There was an attempted delivery of Parcel A! And Parcel B has left customs clearance and it's on its way!

Pez calls local FedEx depot.

Pez: That's a lie. There was no delivery of A. And where is B?
FedEx Depot Man: Yeah sorry, I think that was a lie too. I'll arrange A to be delivered tomorrow. But no idea about B, we haven't got it here yet.
Pez: .........

[TUESDAY]

FedEx tracking system: Saying exactly the same thing!

Pez calls local FedEx depot.

Pez: Where is my stuff?
FedEx Depot Man: I don't have the authority to look at international deliveries, could you call international services?

Pez calls FedEx international customer services.

Pez: Help!
FedEx Intl: Huh, that's weird. Give me your tracking numbers and I'll arrange a call back once I find out what's going on.

[WEDNESDAY]

Pez receives phonecall.

FedEx Intl: Good news! One of your parcels is in the van now and you'll have it in an hour!

Two hours later, Pez calls FedEx Intl.

Pez: WTF.
FedEx Intl: Just double checked, Parcel A is being delivered today. You'll get it this afternoon.
Pez: And where is Parcel B?
FedEx Intl: It cleared customs so it should be with you within 24-28 hours.
Pez: BUT IT CLEARED CUSTOMS ON A LONG TIME AGO.
FedEx Intl: I don't know. D:

A bit later, Pez calls FedEx local depot.

Pez: OI, WHERE IS MY SHIT.
FedEx Depot Man: ...............I can see we rearranged delivery of Parcel A on Tuesday but somehow it hadn't left our depot. Can I get it sent to you tomorrow?
Pez: SO THE INTERNATIONAL CUSTOMER SERVICES LIED TO ME?
FedEx Depot Man: I don't know. D:

Comments

[maeran.livejournal.com]

...wow.

You know. That's EXACTLY what my UPS did. Except with less D: and more "I have no idea, all I know is that THIS IS NOT MY FAULT" and waaaaaay more of nobody getting back to me. ^__~ Good to know delivery fail quotient is universally equal.

[yuki-scorpio.livejournal.com]

I'm lucky that I've always had at least semi-decent experience with calling the depots! The drivers, on the other hand, total hit-and-miss. The packages finally did arrive yesterday, thank god, But the driver refused to carry them upstairs for me - "too heavy, health and safety, I'm not paid enough to do this, blah blah." And I was like, "they're 30kg each, I know. And you decide they're too heavy for you, a man twice my size, but not too heavy for me to carry upstairs."

In the end a lovely neighbour helped me out. ;;

[yuki-scorpio.livejournal.com]

You know, I seriously think that with my local FedEx, the driver will look a a package and think "that's too fucking heavy" and leave it at the depot for the driver tomorrow. Which was why there was an "attempted delivery" on Monday and no delivery on Tuesday because they were all doing this. It's not the first time...

[andserkiel.livejournal.com]

I hate couriers... -_- Caused me nothing but grief all week, sorry you're having the same isues