(no subject)
Dec. 5th, 2006 03:31 pmPhone guy didn't come because apparently although the order for my new line was placed, the order for the guy to come around and check the existing socket/equipment was not placed. Which means that there was no point in wasting half my day (8am-1pm) waiting, and oh, the soonest it can happen is now 14th. 3 weeks without phone. 3 weeks without email, online maps & journey planners, rail timetables, news, LJ, shopping, downloads.
This is my amused face.
Currently on the phone with BT insisting that they do something about this. I don't care if it's physically impossible for them to send a guy over sooner, I don't care, they'll just have to make it happen. It's not the fault of the poor girl who's talking to me (or putting me on hold as she looks for a solution, atm), but. I WANT MY GODDAMN PHONELINE.
After this call, I'm writing a letter to Mrs Jillian G Lewis, Customer Service Director, BT plc, Correspondence Centre, Durham DH98 1BT.
[edit] Fuck it, you know what? I might go with ntl since I already have a ntl box.
This is my amused face.
Currently on the phone with BT insisting that they do something about this. I don't care if it's physically impossible for them to send a guy over sooner, I don't care, they'll just have to make it happen. It's not the fault of the poor girl who's talking to me (or putting me on hold as she looks for a solution, atm), but. I WANT MY GODDAMN PHONELINE.
After this call, I'm writing a letter to Mrs Jillian G Lewis, Customer Service Director, BT plc, Correspondence Centre, Durham DH98 1BT.
[edit] Fuck it, you know what? I might go with ntl since I already have a ntl box.